Demonstration article. The real News & Events model stores a title, cover image and date, not a written article — this piece, including its figures, is illustrative content beyond what the live site's schema supports, not a real report (see ASSETS-NEEDED.md).
Standardised reception, citizen-friendly waiting areas, token-based service and digitised record rooms.
The second phase of the Smart Police Station programme has begun at 150 additional stations, extending a standard layout with a clearly marked reception, a seated waiting area, a token-based queue for common services and a digitised record room.
Each upgraded station displays a citizen charter with service timelines and the name of the officer responsible for public dealing. A feedback terminal records visitor experience.
The programme is being rolled out in order of citizen footfall, with rural sub-divisional stations prioritised in the current phase.