Citizen's Corner
Frequently Asked Questions
Answers to common questions about police services and this portal.
How do I file a complaint online?
Use the 'File an e-Complaint' service under Citizen Services. You will receive an acknowledgement number to track the status. For a cognisable offence you should also visit the nearest police station.
What is a zero FIR?
A zero FIR can be registered at any police station regardless of where the offence took place; it is later transferred to the police station with jurisdiction. It ensures no time is lost in beginning an investigation.
How can I check the status of my complaint?
Enter your acknowledgement number in the status tracker on the citizen services portal. You may also contact the police station handling the case using the contact directory.
How do I request police verification for a domestic worker?
Submit the 'Domestic Help Verification' request under Citizen Services with the worker's details and address proof. The local police station will process it and issue a verification report.
Is tenant information mandatory?
Owners are expected to share tenant particulars with the local police station. Use the 'Tenant Information' service to submit them online; keep a copy of the acknowledgement.
Where do I find recruitment notifications?
All active notifications, syllabi and result lists are published in the Circulars & Orders section and mirrored on the recruitment portal linked from Citizen Services.
Can I get a duplicate admit card?
Yes. Log in to the recruitment portal with your application number and download the admit card again. Contact the recruitment coordination cell if the download fails.
How do I file a Right to Information request?
Address your application to the Public Information Officer of the concerned office with the prescribed fee. Contact details are in the directory; RTI guidance is on the Right to Information page.
Is this the official Maharashtra Police website?
This build is a demonstration prototype used to review design and structure. It is not a live government service and no information submitted here is stored or acted upon.
How do I change the language or text size?
Use the English / मराठी switch in the top bar to change language. The accessibility bar at the very top has A- / A / A+ controls for text size and a high-contrast toggle; your choice is remembered on this device.
